» » Bargain Books - Shocking service and unethical refund policy | #335372

Complaint / review / scam report
Bargain Books
Shocking service and unethical refund policy

Utterly disgusted by the poor service at Bargain Books in Pinelands. I just tried to return a book that was an unwanted gift only to be told it could only be exchanged for a voucher as per company policy. As a consumer I am entitled to a full refund, it is my right. The cashier proceeded to take a phone call and take my details and wanted to sort this matter out later. Obviously my time is not worth her full attention.

I will never buy from Bargain Books again and will be taking this matter further to obtain the refund I am entitled to.
Author: Claire Fitzgerald


Offender: Bargain Books

Country: South Africa   Region: Western Cape   City: Cape Town   Postal Code: 7405
Address: Shop G43A Howard Centre
Phone: 0215322217

Category: Shops, Products, Services

0 comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.