AfricaComplaints.com » Shops, Products, Services » Complaint / review: Toys R Us - No response on enquiry from MANAGER. Unacceptable! | #324648

Toys R Us
No response on enquiry from MANAGER. Unacceptable!

We bought our daughter a Bounce tricycle from this store for Christmas. Unfortunately my husband drove over the one wheel and i phoned the store to ask if they could help with a replacement wheel or to help me order another wheel, seeing that they sell this specific trike. Theresa promised to find out and get back to me. Three weeks later I'm still waiting. Not even a call to say she's unable or unwilling to help. This is unacceptable, especially from personnel in a management position!

Date:

Company: Toys R Us

Country: South Africa   City: Montana

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google