AfricaComplaints.com » Shops, Products, Services » Complaint / review: Mr Price Home - Gift registry | #304384

Mr Price Home
Gift registry

I spent quite a bit of time on the website setting up my KITCHEN TEA AND WEDDING REGISTRIES. It was a tedious process to choose individual items, but I was determined to complete the registry as I have always liked Mr Price Home goodies and was happy that I could choose the registry from the comfort of my home.
I was incredibly disappointed and frustrated when I went to your N1 City branch, hoping to add items to the registry, only to be told that my registry could not be found.
Having spent 2 weeks carefully choosing items, I was livid that all that time had been wasted! Luckily I had not informed guests of the registry yet. Because if I had, they would not have been able to access any of the registry's details. I can not understand, nor could the salesperson helping me, explain why the registry I had created online did not show on the sytem. I then went to the branch in GreenPoint as that store had a bigger selection. We chose the rest of the items for our registry there.
After a week i checked online again, only to discover that there were 0 items in the registry. i spent 2 days on the phone with Customer services, they managed to import it but 75% of the items were missing.

Date:

Company: Mr Price Home

Country: South Africa   City: Cape Town

Category: Shops, Products, Services

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