FALSE ADVERTISING - PLEASE VIEW THE WETHERLYS WEBSITE AND THE PAMPHLETS AT THE BRANCHES WHERE THE STAINS ARE ADVERTISED ON THE FURNITURE. I ORDERED A PLANTATION RANGE DRESSER AND 2 X NIGHT STANDS IN ANTIQUE STAIN, TO MATCH MY EXISTING PLANTATION BEDROOM SUITE THAT WAS PURCHASED FROM WETHERLEYS JUST OVER 2 YEARS AGO. ON FOUR OCCASIONS THE GOODS WERE DELIVERED TO MY HOME, BUT WERE THE INCORRECT STAIN. I THEN PHONED HEAD OFFICE WHO INFORMED ME THAT THEY HAVE CHANGED THEIR SUPPLIERS AND THE SUPPLIERS NEW STAIN DOES NOT MATCH MY EXISTING SUITE. I THEN ASKED IF WETHERLEYS COULD PLEASE ASSIST WITH THE STAIN SO THAT I COULD COMPLETE MY BEDROOM SUITE, BUT TO NO AVAIL.
WETHERLYS SHOULD UPDATE THEIR WEBSITE WITH THE NEW SUPPLIERS STAINS AS WELL AS HAVE NEW PHAMPLETS PRINTED FOR ALL THEIR BRANCHES WITH THE NEW STAINS.
I WILL DEFINITELY NOT BE PURCHASING ANYTHING FROM WETHERLYS AGAIN.
SUCH A PITY THOUGH...
0 comments