» » Mr Price Home - Fake product labelled incorrectly | #257622

Complaint / review / scam report
Mr Price Home
Fake product labelled incorrectly

I've bought three leather lounge couches from Mr Price Tzaneen about three years ago.

They were distinctly labelled as real leather, however the so-called leather started peeling off and I approached them to rectify the problem.

They apologised and mentioned something about bicast leather and offered to refund me the cost of about 1 couch if I return all three to them.

I rejected the offer and explained to them that at the time they marketed these as real leather - I paid a premium for them expecting them to last a lifetime. I requested that they replace it with real leather couches as that was what they have sold me in the first place.

They now refuse to answer my polite e-mails and follow up calls.
Author: Jan-vermuelen1


Offender: Mr Price Home

Country: South Africa   Region: All Country   City: Head office

Category: Shops, Products, Services

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