AfricaComplaints.com » Shops, Products, Services » Complaint / review: Sportsmans Warehouse - Fantastic customer service! | #234857

Sportsmans Warehouse
Fantastic customer service!

A while ago I ordered a small trampoline (in an uncommon size) from Sportsman's Warehouse in Blackheath. When I followed up on the order I was told that delivery of the new stock were only expected in November.

I expressed my disappointment as I wanted the trampoline for my daughter's second birthday this week. Upon hearing this, Desmond (the branch manager) promised to phone other Sportsman's warehouse branches to try and locate a trampoline. He not only did this, he phoned me back to tell me that he had located one and that he would arrange for it to be collected from Fourways! Lebogang then phoned me a day later, to inform me that the trampoline had arrived and was waiting in the store room at Blackheath.

Thank you for your fantastic service!

Date:

Company: Sportsmans Warehouse

Country: South Africa   City: Blackheath - Cresta

Category: Shops, Products, Services

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