Edgars
Credit not showing

I bought clothing on my account on 31 August 2013 and did returns on 1 September 2013, the returns transaction is not showing on my statement.

I sent an email to [Email Removed] with proof and used the contact form on the website. Heard nothing back yet.

from: [Email Removed]
to: [Email Removed]
date: Tue, Sep 17, 2013 at 10:56 AM
subject: account query

and

[Email Removed]
date: Thu, Sep 26, 2013 at 12:29 PM
subject: Comment submission [URL Removed]

Your comments have been submitted and we will respond to you as soon as possible.

Your reference number is 2024425/20130926/S.G.N

Please contact me if you need more info.