I put in an order on 2 September and made a cash deposit on 5 September. On 6 September is received acknowledgement of payment via e-mail that payment should reflect within 24 - 48 hours. Since 6 September I e-mailed the proof of payment 4 times and faxed it 2 times. On 13 September the payment does not reflect on my account and they have the audacity to remind me that they are awaiting payment. With every enquiry at the call centre I get the same answer: The copy has been sent to the Account Department. The Account Department received 3 copies and still no parcel or any communication as to why the payment does not reflect on my account.
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