AfricaComplaints.com » Shops, Products, Services » Complaint / review: Carrol Boyes - My faith in awesome service restored!!! | #199224

Carrol Boyes
My faith in awesome service restored!!!

I have invested in many Carrol Boyes' stunning products over the years - and love every single piece I own. One of the items I've always wanted was the tea trolley - I have the perfect place for it in our brand new home in Cape Town :-) A month or so ago I managed to buy a secondhand one, but it was really in a bad state.

I made contact with the CB team via their website to enquire about restoring and polishing the trolley. The service I received was absolutely overwhelming - one don't get service like this in South Africa anymore!!! Lauren Adley arranged and facilitated the whole process. Hubert de Rouw at their warehouse accepted the challenge with open arms (literally), and kept me updated all the way. Yesterday I collected my trolley, and I am like a little girl with a new toy - I just want to show it to everybody - the trolley looks like 'a million dollars' - brand new :-)

I must be one of their happiest clients at the moment - thank you Lauren and Hubert for restoring my faith in awesome service!!!

My trolley will now fill it's special place in our new home with pride - a true master centre-focus point indeed.

Kind regards
A Carrol Boyes customer for life!!

Date:

Company: Carrol Boyes

Country: South Africa   City: Head Office & Warehouse

Category: Shops, Products, Services

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