AfricaComplaints.com » Shops, Products, Services » Complaint / review: Office Furniture Projects - EXTREMELY LATE DELIVERY AND NO REFUND ON DEPOSIT | #189184

Office Furniture Projects
EXTREMELY LATE DELIVERY AND NO REFUND ON DEPOSIT

Our company have ordered steel shelve bays from Office Furniture Projects at the end of May 2013.
They promised that the shelves will be delivered and installed within 2 weeks from the date it was ordered. Our company had to make a 50% deposit payment to Office Furniture Projects to secure the order, which we gladly made. After the 2 weeks have passed we kept on contacting Nick whom we placed the order with requesting updates on when we will receive our shelves.
Nick initially didn't place the order when we sent it and constantly used excuses that his supplier has "dropped" him in the order and kept on promising that we will receive it very soon.
After 1 and a half months we cancelled the order with Office Furniture Projects and got a new supplier which delivered and installed within 2 DAYS after ordered.
We informed Nick that we want to cancel the order and want our deposit back due to the extremely poor service. He promised to pay the deposit back. Every time on email he says the deposit will be paid back and he will send proof of payment, this still hasn't happened, we have all these emails as proof. This isa company that makes promises and can't deliver and takes your money

Date:

Company: Office Furniture Projects

Country: South Africa   City: Gordons Bay Cape Town

Category: Shops, Products, Services

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