» » Edcon - Edcon Accounts Staff dont know what they're doing! | #177627

Complaint / review / scam report
Edcon
Edcon Accounts Staff dont know what they're doing!

This is the email that I have just sent to the law firm that Edcon has handed me over to after paying my account in full and closing the account in 2009 :

Sent: 07 August 2013 09:11 AM
To: [Email Removed]
Subject: Att: Edcon (Ref: 4931314) ID No: 8402180069080

Good day,

Trust this email finds you well.

With reference to our conversation of earlier, attached please find the proof of payment in full and final settlement for both my Edgars & Tiger Wheel & tyre accounts.

Please note that I contacted Edgar's in 2009 to obtain settlement figures and settled both accounts accordingly. In 2012 Edgars proceeded to contact me to and tell me that I have an outstanding balance of R /-2000, when I enquired what this was for I was advised that they forgot to include certain charges in the settlement figure. It is not my problem that the Edgars accounts staff cannot do their job properly and I will not be paying any additional fee's what so ever.

I will also be posting this email on

Please confirm in writing that this matter has been finalised and I do not appreciate the harassment I am receiving from Edgars and will take the matter further if necessary.
Author: GillianOpp1


Offender: Edcon

Country: South Africa   Region: All Country   City: Headoffice

Category: Shops, Products, Services

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