AfricaComplaints.com » Shops, Products, Services » Complaint / review: Homechoice - Homechoice - Don t Be Nasty! | #169753

Homechoice
Homechoice - Don't Be Nasty!

I just received a random call from Homechoice. I have had my account with Homechoice for 3 months now. Every month I pay my account on the end of the month as I get paid the last working day of the month. This lady who called me asked me when am I paying my account? I'm like, wait, today is the 29th of July, 2 days from the end of the month. I say to her I will pay last day of the month, which is the 31st of July, 2 days from today, why is she calling me? All she says to me (she can barely speak a word of proper English, I have to ask her after every sentence to repeat what she said), I better pay, but in the most disgusting, arrogant way! I said to her, I pay via EFT from FNB and Homechoice is also with FNB and the payment will reflect immediately. She said to me that doesn't matter, I better pay! Yes lady, I will be paying!! But every second day I receive SMS's from Homechoice saying my credit has been moved up, please buy more? Please don't harass me any more. If I don't pay, feel free to call me, but don't you dare call me again when my account is not arrears. I will finish paying off my account, but never buy from Homechoice again!! Treat your customers better.

Date:

Company: Homechoice

Country: South Africa   City: Call Centre

Category: Shops, Products, Services

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