AfricaComplaints.com » Shops, Products, Services » Complaint / review: Foschini - Online System is broken and Call Centre Line | #166803

Foschini
Online System is broken and Call Centre Line

I am new to the Foschini Group and opened an account about 2 months ago, since then I have been trying to login into my account to find out how much I need to pay as I don't receive any statements.

The website keeps rejecting me stating that "Unable to retrieve an account summary for you. This may happen if you are a new customer with not enough transaction history" which is concerning...

When I try to contact the call centre for assistance, I get a response "this number is busy" and the phone gets disconnected. All I want to do is pay and for the life of me, the Foschini Group is making it impossible!!!

Date:

Company: Foschini

Country: South Africa   City: Online System and Call C

Category: Shops, Products, Services

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