AfricaComplaints.com » Shops, Products, Services » Complaint / review: Rage Shoes - Illiterate accountants | #154767

Rage Shoes
Illiterate accountants

I have only had the Rage account a few months so I could build a good credit record, I always pay more than what is required. I don't receive statements, just plain sms's to pay by month end a certain amount and I pay very well. This month I decided to check my statement online after browsing their website looking for that link, when i saw my statement (02/07/2013), same day that i made payment, it said I have an overdue balance which made no sense because their stupid sms said I should pay R157 and I paid R200, it even stated the payments but there is still an overdue balance of R57, I immediately sent them an sms (statement has number 44558 for account enquiries) when i logged out I saw a different number, so decided to send an email instead, this was on 02/07/2013 and I have not heard from them, so today (09/07/2013), I checked to see if this problem was fixed silently only to find that they added an interest of R11.31, their service is bad because I was not assisted with this query and they have the nerve to add interest and increase my credit limit they can stick that where the sun don't shine, why hire who only passed history to deal with our accounts? #annoyed

Date:

Company: Rage Shoes

Country: South Africa   City: Chris Hani crossing

Category: Shops, Products, Services

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