AfricaComplaints.com » Shops, Products, Services » Complaint / review: Truworths - Bad nd rude attitude | #109811

Truworths
Bad nd rude attitude

I received a phone call today regarding my account payment, it has not been done as I have been away on Business. The person calling me, who gave me her name very briefly was rather rude and she actually took me on over the phone as if I was of no importance to the company. Yet I spend thousands at Truworths and my account has always been paid, may have been late, but never missed a month to over lap to the next. Yes I did swear in the begining of the conversation, but this was due to frustrasion and I never swore at the lady personally.

She basically told me that I am completely wrong and after all of that actually drop the phone call in my ear!! I have never ever experienced such rude and bad attitude from any call centre before. I am now ready to close my account with Truworths and actually inform all people I know of how bad their service is and how they have no care for their clients.

This was rather upsetting and I will pay my account, but not purchase a single piece of clothing or perfume ever again as this was just so unpleasant! She couldve at least asked firstly why was the payment not done yet.

So to anyone who is possibly a fan of Thruworths, please be aware!

Date:

Company: Truworths

Country: South Africa   City: Jhb

Category: Shops, Products, Services

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