WE HAVE PREVIOUSLY RECEIVED A MESSAGE FROM ADT STATING THAT THERE WILL BE AN ANNUAL INCREASE ON THE PREMIUM THAT WE ARE CONTRIBUTING TO THE ARMED RESPONSE, THAT WAS UNDERSTANDABLE AS THIS WAS PREVIOUSLY EXPLAINED TO US. NOT TO LONG AFTER THAT WE RECEIVE ANOTHER MESSAGE STATING THAT DUE TO THE PETROL PRICE INCREASE THERE WILL BE ANOTHER INCREASE ON THE MONTHLY PREMIUM, THIS IS TOTALLY UNACCEPTABLE AS I CANNOT AFFORD AN INCREASE IN PREMIUM DUE TO THE PETROL PRICE INCREASE. I DO NOT & WILL NOT ACCEPT THIS INCREASE, I DID CONTACT THE ADT CALL CENTRE LAST WEEK & EXPLAINED & THE GUY THAT I SPOKE TO SAID THAT HE WILL SEE HOW BEST TO ASSIST ME & WILL CALL ME BACK, I HAVE YET TO RECEIVE FEEDBACK FROM ADT. ADT IS THE ONLY SECURITY COMPANY AS FAR AS I KNOW THAT INCREASES THE PREMIUM DUE TO A PETROL PRICE INCREASE, IF THIS ISSUE IS NOT RESOLVED SOON I WILL BE FORCED TO CANCEL MY SERVICE WITH ADT. I TRUST THIS COMPLAINT WILL MERIT YOUR URGENT ATTENTION & I ANTICIPATE A RESPONSE SOON.
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