AfricaComplaints.com » Security » Complaint / review: Mix Telematics Africa (Matrix Vehicle Tracking) - Power down - should you require assistance | #37443

Mix Telematics Africa (Matrix Vehicle Tracking)
Power down - should you require assistance

I was forced by Mahindra to install a tracking device - Matrix in my vehicle as this is the only device accredited by them. If any other device is installed my gaurantee on this vehicle will expire immediately. After matrix humiliated me they activated the device. From Wednesday till recent I have received 23 SMS' from Matrix

Matrix Mix Telematics received a Power Down for... My account I assumed? should you require assistance contact Mix Telematics on 011 654 8050.

I would want to know, seen that my insurance company is under the impression that this vehicle is covered by a tracking device, Mahindra forced me to install it, not giving me my choice for peace of mind, i would sincerely would want to know who will be liable for the loss of my vehicle seen that the device is not active due to 23 sms, Matrix or Mahindra or my insurance company?

Date:

Company: Mix Telematics Africa (Matrix Vehicle Tracking)

Country: South Africa   City: Centurion

Category: Security

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