AfricaComplaints.com » Security » Complaint / review: Adt Security - Alarm Not working | #186275

Adt Security
Alarm Not working

I bought a house in Leondale moved in on the 1 July 2013, when i moved in i saw that the previous owner was using ADT, i dint want to change suppliers i contacted ADT, to come and quote for the security systmes including the Beams, Michelle or Charmaine, she saw that the wirring for the Alarm was not connected there are areas where is was cut, i was advised that the tachnician will come to reconnect the Alarm, i signed all the papers and gave them my banking details to deduct the monthly installment all of this happened second week of July 2013, 10, when i call ADT to follow up i hold for almost 15 minutes then when i eventually speak to someone, they tell me they will check with the person handling my account, i hold for another 10 minutes eventually that person comes back ask to call me back which they fail to do, it happened 3 times where i called someone says they will call me back... eventually last week Thursday i called ADT cancelling my security services with them as i am thinking if they fail to call me back or to fix a lousy alarm system, how will they re act to an emegency call, i wanted to cancel with them but a lady by the name of Mpho very polite she said can i giv

Date:

Company: Adt Security

Country: South Africa   City: Johannesburg

Category: Security

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