AfricaComplaints.com » Security » Complaint / review: Altech Netstar - Netstar Terrible Service | #17792

Altech Netstar
Netstar Terrible Service

Welcome to Altech Netstar
Altech Netstar pioneered the vehicle tracking and recovery industry in SA in 1994, and is the market leader in terms of size, product range, and an unsurpassed private recovery infrastructure. Owned by the JSE listed Altech Group, Altech Netstar employs over 800 people, based at its head office in Midrand, regional offices in Durban and Cape Town and branches in Port Elizabeth, Rustenburg, Richards Bay, ...

this is what we see on your website - but unfortunately this is not the customer experience.
The real customer experience with Netstar is ---
12 MINUTES HOLDING ON LINE FOR CONSULTANT
NO ANSWER TO PANIC
WASTE OF FEES
CUSTOMER HELPLINE TERRIBLE SERVICE AND DIFFERENT AT EVERY CALL
NO ANSWER TO PANIC!!! really that is the best one, thank you for driving me to total madness. In an emergency I know we can relly on you to die quickly. Feel nice and secure

I will move my business elsewhere. You are shocking

Date:

Company: Altech Netstar

Country: South Africa   City: Gauteng

Category: Security

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