AfricaComplaints.com » Security » Complaint / review: C-track - Useless device and service | #152810

C-track
Useless device and service

My wife got a new car so got a new device fitted as part of our insurance.

From day 1 the device was faulty, constantly reporting battery tamper. And from day 1 they took down my number, not her contact number.

Both my wife and I have asked c-track on numerous occasions to change the contact number and also to replace the faulty device. It's now months later, I still get many calls per week asking if I'm ok as my vehicle is being tampered with.

I am now appealing to any form of management that might get this complaint as attempting to reach anyone tellephonically is not working

Date:

Company: C-track

Country: South Africa   City: Johannesburg

Category: Security

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