Category: Recreation & Entertainment » page 6 | Complaints and Reviews

Multichoice
Contact centre unreachable

Pathetic excuse for customer service, rather just go with Ovhd, after more than 10 years of being a subscriber. Call centre offline for two days. Unable to reach a consultant, decoder subs cancelled with no answer- and no one I can reach - voice system just takes you in circles and wastes you ...

Multichoice
Pay again?! for what?

Every month since the 8th of august 2013 they debit my account R99, the next day they suspend my account, i call the non functional call centre and 20-30mins later i get a consultant, i explain the problem, they say 'sorry its our fault, we can see the debit went off'. i then ask 'are you very ...

Multichoice
Ad customer service

Hi I've been using the R170, 00 package and always paid R180, 00, about 3 months back I up-graded to R270, 00 package I paid R275.00 in-state of R273, 00 they wanted. Yesterday I paid R270, 00 and now they suspended my services, I wonder how can they do that because the money they owr me its more ...

Multichoice
ABSOLUTELY NO CUSTOMER SERVICE

CARD NR: 40242726210; DECODER NR: DSD1110U600038909X7 PL Roux, id nr 5908255003088 is a premium subscriber for 4 full dishes, however they are not full. the full debit order are going of BUT ONLY 7 CHANNELS ARE AVAILABLE. cannot get hold of call centre, calls keep dropping and if it is answered ...