On 11 Jan 2014, I called in to get assistance with Xtra view; conclusion was that box was faulty an I needed to take in to Multichoice. On 4th Feb I called in to advise I was erorneously debitted for 2 contracts at over 1700 for the month. I advised that this needed to be reversed. I was informed ...
So its been 4 days now and yet my account keeps saying suspended after full payment. I am finding it highly frustrating that I have to call the call centre every day asking them to reconnect my dstv and then no one can tell me why my account keeps going off. I have wasted countless time and money ...
On Monday we realised that our decoder ws nt working and yesterday we took it to maponya mall. The consultant confirmed that the decoder ws faulty and asked if we do have insurance, we responded by saying ys but upon checking on the system he told us that Graham Jacobs removed it by mistake whn we ...
In November of 2013, I was out of town and my monthly payment was delayed by 2 days - I immediately paid and contacted DSTV who advised that all is now in order and my suspended account was re-activated. Now, more than 3 months later, my account is suspended once again with the November ...
I have been asking TopTV / Starsat for a statement since June 2013. For seven months I have been expected to pay, but I have no idea how much I have to pay as some months my subscription was switched of for days due to payment not reflecting (I would send them the payment and they would reactivate ...
I am not impressed at all about the service that I get from Pep Store when I want to pay my DSTV Account. DSTV said we can pay our accounts at pep but when I get there they are always offline I've complained about this issue in December 2013 at hello peter and it is busy repeating itself hence I'm ...