An additional debit order was ran on my account on 01/03/2013 to the amount of R 125.00. This was never authorized neither can your call centre explain where it has come from or what it pertains to. They simply state it is not showing on your side.
I find this totally unacceptable and would like to enquire as to when the R 125.00 unauthorized debit as well as the R 30.00 debit order fee charged by the bank will be refunded.
Trust that this will receive your urgent attention.
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