» » Ster-Kinekor - POOR SERVICE ONCE AGAIN!!!! | #124067

Complaint / review / scam report
Ster-Kinekor
POOR SERVICE ONCE AGAIN!!!!

Lack of staff - no stock? Yesterday 29-05-13 we went to Sterland to watch a movie. Our movie started 19h45 and we arrived 19h30 incase it was full - only to find where there are normally two kiosks, last night only one was open. I asked one of the ladies why, she said the other people had already knocked off... I asked if it made sence? She couldn'd care less. I placed my order after standing in the queu for 30min, only for her to tell me they don't have medium boxes. I said I wanted the medium then she decided to ask the other lady for medium boxes. I eventually got it... I asked why we're not getting trays, she lady said there's no stock When I asked about the trays behind her, she said that those trays are not on the system. I never even knew we were previously charged for trays?? According to her, we're charged R3 per tray That means every time we go there, they just charge us with the fee without even informing or asking us? When I was eventually ready to go watch the movie, it was already 30min into the movie. I have never experienced such dissappointment and really poor service. I don't see any point in upgrading the building if the service will be like that!
Author: tat85


Offender: Ster-Kinekor

Country: South Africa   Region: All Country   City: Sterland

Category: Recreation & Entertainment

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