Lee Ann Calmeyer Fullard of Cherry Glaze Holiday Accommodation operates as a holiday home care agency / rental agent, but also describes herself as a personal, online travel agent. We made use of her services in Dec 2012 - Jan 2013. These are our complaints against Lee Ann / Cherry Glaze Holiday Accommodation:
1. Not advising us when clients stayed longer than we were paid for.
2. Not paying the difference between the original booking & the extended booking.
3. Taking 57% commission, instead of the originally agreed 20% commission.
4. Falsely declaring that she supplied a client with pre-paid electricity.
5. Extorting an additional R300/day from a client before she would hand over the keys.
6. No final property inspection.
7. Not paying for damages or losses out of the security deposits.
8. Unsigned & invalid tenant contracts.
9. Operating without a Fidelity Fund Certificate.
10. Advertising our property on her website despite requests to remove it.
We are concerned that other people are / will be affected by the way Lee Ann Calmeyer Fullard administrates Cherry Glaze Holiday Accommodation. If so, please contact Constable November of the Table View Police Station on (021) 521 3300