AfricaComplaints.com » Real Estate » Complaint / review: Uniqon - UNIQON - UNTRUSTWORTHY LETTING AGENT | #282085

Uniqon
UNIQON - UNTRUSTWORTHY LETTING AGENT

I rented a flat from UNIQON at Villa Carla in Eldorainge for 1 year. On the day w e were to move in there was no representative from UNIQON to hand over the flat to us. We were told to collect the keys to the flat from the gatehouse security. There was no official hand over to us nor was there any check as to the condition of the flat. The flat was quite dirty and the carpets in both bedrooms were stained. We continued to move in as we had to. We sent UNIQON an email as to the condition of the flat stating that the flat was leaking, and that there were rats in the flat.
Stephanie sent us an email stating that she has taken this up and the insurance would rectify the situation but nothing happened. When we could not take these living conditions any longer and decided to move out, Stephanie insisted that we pay our last months rental and that they will then give us our deposit for the flat back. On the day when we moved out I called Staphanie to come to the flat and conduct an inspection together with me and she was very willing to do so and did. I explained about the carpets, the leaking roof and the rats. To-date I am still waiting for my deposit and she ignores my mail. SHAME

Date:

Company: Uniqon

Country: South Africa   City: PRETORIA

Category: Real Estate

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