An item was in a house burglary Despite this item being specified in my policy the insurance company refused to reimburse me and thus allow me to replace it. After unsuccesfully being able to resolve the issue I approached th Ombadsman for assisstance. I found Mr Peter Nkhuna and his team to be most efficient and proffesional They kept me updated on the progress of my claim They were able toresolve the issue
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