AfricaComplaints.com » Newspapers & Magazines » Complaint / review: Magsathome - Now This is Customer Care! | #54562

Magsathome
Now This is Customer Care!

Following the irregularities and interruptions at the Post Office, I forwarded a mail to Ramsay Media with reference to the non delivery of my favourite magazine (Popular Mechanics). The response was much more than I anticipated as it was through no fault of Magsathome or Ramsey Media that I was upset: This is the brilliant response I received:- {{Detail suppressed - Thank you Cheryl}

Subscriber Code: 12345z

Re: Digital version added to subscription 12345z

We have amended your account as requested to include a FREE digital version with your print subscription. This will give you access during your print subscription, as well as access to available Popular Mechanics's archived issues. These can be viewed on [URL Removed]

Herewith your link and as well as instructions on setting up your password...
The South African Post Office has been experiencing service interruptions in some areas in the Johannesburg region, which may result in the delayed delivery of your magazine subscription. My apologies I forgot to mention that I have extended your subscription in lieu of the March issue purchased. Your subscription is now valid until Sept 2013.

Kind regards
Cheryl

Date:

Company: Magsathome

Country: South Africa   City: Head Office

Category: Newspapers & Magazines

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