AfricaComplaints.com » Miscellaneous » Complaint / review: Tc Panelbeaters - Terrible service | #68187

Tc Panelbeaters
Terrible service

I received a quote from TC Panelbeaters through First For Women for just under R22 000 (with a labour rate of R190). I was making a 3rd party claim through the insurance company of the person who drove into me. Their insurance company, Frontline, paid out according to this quote.

I phoned TC Panelbeaters to book my car in for the repairs (after the 3rd phonecall I finally spoke to the correct person) and was told their labour rate is in fact R250. They were not willing to budge on that and kept telling me that was not their quote. Surely the quote they send to insurance companies should state that their rates quoted for insurance purposes are significantly lower than their actual rates?

I am really unhappy with the service I received from TC Panel beaters. I explained to Craig (manager? Owner?) at TC Panel beaters that if they can make a plan, I will definitely bring my business to them. He had no desire to do so and spoke to me in an extremely patronising manner.

Very unimpressed.

Date:

Company: Tc Panelbeaters

Country: South Africa   City: Wynberg

Category: Miscellaneous

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