Since October 2013 there has been a debit order on my savings account with ABSA. I have not given authorisation for this and have tried to cancel this, but no one can help me and I'm given phone numbers which doesn't exist.
Paytoza has a R99 debit order on my account which is without permission since I don't know for what this is. The company doing these debit orders are Capicol (never heard of them and their phone numbers don't exist).
I went to ABSA to cancel and reverse this debit order, but they gave me a 086 1100141 number which doesn't exist. I got hold of FNB (where Paytoza has an account and where my money is going), but they can't help me and asked to phone the company doing the deductions directly (these numbers also don't exist).
I have phoned numerous numbers with no luck and no one can help me. This is a, because there are lots of complaints on hellopeter with the same problem. I have had my account with ABSA for very long and expect them to sort this out and pay back my lost money, because my money is supposed to be safe with ABSA.
Please don't tell me you can't cancel this or I have to open a corruption case. How did this happen in the first place?
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