CALLED SANRAL AS WE COULD NOT ACCESS OUR ACCOUNT ON THE WEBSITE. I WAS TOLD THAT I'D NEED TO LOG A CALL FOR THE "FAULT". THE SAME "FAULT" MOST OF SOUTH AFRICA IS NOW EXPERIENCING IF I LOOK AT THE REST OF THE COMPLAINTS LAID AGAINST SANRAL.
THE RESPONSE TIME IS 3 TO 5 WORKING DAYS.
HOW DO YOU EXPECT US TO COMPLY TO PAYING ETOLL WHEN WE HAVE NO WAY TO ACCESS OUR PROFILES ONLINE, AND WE THEN NEED TO WAIT 3 TO 5 WORKING DAYS FOR YOU TO SORT OUT YOUR OWN MESS. WITH THE LEAD UP TO 3 DECEMBER, YOU'VE HAD ENOUGH TIME TO GET YOUR ACT TOGETHER AND SORT OUT YOUR ADMIN AND PROCESSES.
YOU WANT US TO PAY? SORT YOUR OUT!
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