AfricaComplaints.com » Miscellaneous » Complaint / review: SA Post Office - No staff available | #230320

SA Post Office
No staff available

I have visited this post office twice in the last 2 weeks to find a large queue and only 2 or 3 tellers available, out of 11 spaces. When I eventually get served I am told that other people haven't pitched for work and other branches are short staffed, so some of the few staff available are shipped to help at other branches. There are staff walking around, including the manager, who seem to be doing very little. When I suggested maybe they could assist I was told (by one of the few very helpful staff there) "The Manager is too important to help out on the tills". What a shocking display of poor attitude from management! Lead by example is my motto, and a manager should do his or her bit when required.

Date:

Company: SA Post Office

Country: South Africa   City: Somerset West

Category: Miscellaneous

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