I RECIEVED A CALL FROM NATIONAL ADVERTISING CC TO ADVERTISE IN THE TELEPHONE DIRECTORY, I WAS UNDER THE IMPRESSION THAT IT WAS THE YELLOW PAGES AND THEY WERE UPDATING MY STUFF FOR NEXT YEAR, THEY KEPT ON PHONING ME ASKING FOR THE SIGNED CONFIRMATION FOR MY CONTRACT, I HAD TO SIGN IT AND FAX IT TO THEM, I SAW THE PRICE OF R195 PM, I THOUGHT THEY PUT THEIR PRICES UP FROM R121 PM.I SIGNED THE DOCUMENT AND FAXED IT BACK.I ECIEVED AN INVOICE FOR R2667.50 BY EMAIL.I PHONED THEM IMMEDIATELY AND ASKED THEM IF THIS WAS YELLOW PAGES, THEIR AWNSER WAS NO, IT IS TO DO WITH KZN TELEFHONE E DIRECTORY (E IS FOR ELECTRONIC) I TOLD THEM I DO NOT WANT THIS, THEY DEMANDED THEIR MONEY (THEIR CANCELLATION FEE IS 30% OF THE AMOUNT) OUTRAGES.I CONTAD MY LAYWER AND THEY SAY 10% IS A FAIR CANCELLATION FEE, IT IS THE FIRST MONTH, I HAVENT EVEN SEEN THIS ADD AT ALL OR APPROVED TAT IS IN THE AD.I HAVE EMAIL NATIONAL CONSUMER COMMISION & I PHONED THEM, I AM WAITING NOW FOR THEIR REPLY.I EMAIL NATIONAL ADVERTISING CC THAT I WILL ONLY PAY A 10% CANCELLATION FEE, THEY STILL WANT 30%...WHERE ARE OUR CONSUMER RIGHTS, WE NEED TO STOP PEOPLE DOING THIS TO OTHER PEOPLE, EASY WAY TO MAKE QUICK MONEY...
0 comments