Never in my life have I dealt with such an unprofessional company such as Easton Berry Inc. The staff are the rudest and most hostile I have ever had to deal with.
I informed the agent that I would like to query the account and amount apparently "due". She asked me in response to my question if I am making a payment or arrangement...... I repeated: " I would like to query the account".....The lady answered me in a hostile manner in a tone of " WHAT DO YOU WANT".
I asked for a breakdown of the principal debt...apparently I am not entitled.....I have to take their word telephonic ally that that is how much I owe..... After time wasting nonsense she agreed that a women will phone me back and send me two forms with information as she is one tea.
A while ago I received an sms where by they offered me 50% off if I settle.....the lady responds...."It was a festive special which has passed".
REALLY?!?!?!?! Debt collectors punting Christmas specials? Ridiculous!
I do not feel that I have to be treated in this manner and feel that it is totally unnecessary.