A LADY BY THE NAME OF MATSHEDISO CALLED ME TO OFFER ME DEBIT ORDER ARRANGEMENTS FOR
MY ACCOUNTS, I MADE AN ARRANGEMENT FOR THE 20TH OCTOBER, ON THE 19TH OF OCTOBER I RECEIVED AN SMS TO SAY THAT THE DEBIT ORDER WILL RUN ON THE 19TH I CALLED MBD AND SPOKE TO A LADY WHO TOLD ME THAT DEBIT ORDER WONT RUN ON THE 19TH, ONLY ON THE 20TH, AND TO MY SURPRISE THE DEBIT ORDER RAN ON THE 19TH WHICH CAUSED ME TO HAVE AN UNPAID ON MY ACCOUNT, I CALLED MBD SOME LADY TOLD ME SHE WILL ASK HER MANAGER TO CALL ME BACK, TO THIS DAYS NO ONE DID, NOW I AM APPLYING FOR A HOME LOAN AND THAT UNPAID DEBIT ORDER IS BECOMING AN OBSTACLE, CALLED MBD ON THE 11TH FEB 2013, SPOKE TO KATLEGO, WHO STILL COULDNT HELP ME, I ASKED HER HOW LONG IS IT GOING TO TAKE BEFORE I GET A CALL BACK SHE BLUNTLY SAID SHE DOESNT KNOW, RIGHT NOW I NEED A LETTER FROM MBD TO SHOW THAT IT WAS THEIR FAULT THAT THEY RAN A DEBIT ORDER ON THE WRONG DATE WHEN I MADE AN ARRANGEMENT FOR THE 20TH WHICH IS MY PAY DAY, WHY WOULD I GO ANDREQUEST FOR A DEBIT ORDER TO RUN A DAY BEFORE PAYDAY, VERY FRUSTRATED NEED ANSWERS.
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