AN EMPLOYEE BY THE NAME OF Mpumelelo Nkosi CONTACTED MY LANDLINE IN DURBAN YESTERDAY AND WAS VERY RUDE OVER THE PHONE TO MY FAMILY MEMBER! I HAVE SENT HIM AN EMAIL WITH REGARD TO HIS RUDENESS AND AN EMAIL TO THE INFO EMAIL ADDRESS TO ADVISE TO FORWARD THAT TO THEIR MANAGER OR CEO BUT HAVE RECEIVED NO APOLOGETIC RESPONSE FROM THE COMPANY! I KNOW ALL ABOUT CUSTOMER SERVICE AND I DON'T EXPECT TO RECEIVE BAD CUSTOMER SERVICE, REGARDLESS OF THE ISSSUES! TO THE MANAGER OR CEO PLEASE DISCIPLINE THIS EMPLOYEE AND TEACH HIM THE VALUE OF HAVING A JOB AND BEING POLITE AND KIND AT ALL TIMES! DO NOT CONTACT ME VIA THE CELL OR LANDLINE, I KNOW THAT YOUR COMPANY CHARGES AN ARM AND A LEG TO CONTACT PEOPLE! PLEASE ADVISE YOUR EMPLOYEE TO READ MY RESPONSE TO HIS E-MAIL PROPERLY AND ADHERE TO ALL THE INSTRUCTIONS! THAT WOULD BE HIGHLY APPRECIATED!!
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