AfricaComplaints.com » Health & Medicine » Complaint / review: Netcare - And humiliation of patients | #85113

Netcare
And humiliation of patients

I was admitted ystdy requested a private room amongst other reasons due to further infection amongst others as have a terminal lung disease. My stress level are going high and I have been treated with humiliation last night. Last night I was moved from my room to apparently make room for an infectious patient who has to be
quarantined from the hospital patients. I asked why out of all the patients occupying single rooms I was being singled out to be moved and no response. The infection control manager went on to argue with me that i was not entitled to a private room she can decide who goes where. I pay a high premium for My medical aid to ensure i am comfortable. Meanwhile am still waiting for test results for TB i could be an infection risk and the infection manager just said to me "you just have pneumonia it's not a problem. So she has now diagnosed me even before my doctor has told me? So the manager saw it fit to decide on a patient with a terminal lung disease that I can be exposed mine was minor issue and in her view I have pneumoniha only.
i was given negative attitude and I was told they are not even asking me they are informing and they walked away.

Date:

Company: Netcare

Country: South Africa   City: Boksburg Sunward Park

Category: Health & Medicine

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