It has come to my attention that there are a few discrepancies with regards to claims paid and not paid out.
2 Operations were done R30070 and hospital costs add up to R13594, this equals an amount of R43664.41.
To date an amount of R25 444.49 has been paid, which in essence means that my client is owed an amount of R18 219.82.
I understand that short payments could have taken place but how could this happen when Momentum confirmed that they will cover the costs for the entire operation.
My client is now also being asked to make another payment to Medi Clinic, this is unacceptable please advise.
My client needs to be refunded on Account 14695 in the amount of R 13 594.91
If this is not resolved I will have no choice but to take further action and following any other channels at my disposal.
All of this after I was PROMISED that all will be paid
(Supplier name changed from Momentum to Momentum Health by Hellopeter.com)
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