AfricaComplaints.com » Health & Medicine » Complaint / review: Three Cities Resorts - The worst 4 star experience of my life | #263140

Three Cities Resorts
The worst 4 star experience of my life

My family booked into the resort on Friday the 15th November. Upon arrival in my room (one of the four rooms booked) the room looked ok and I unpacked. When i needed to get to the carpark to drive to a wedding we were attending, I must have gotten lost for over half an hour. The signage in the resort is confusing and non existant - my fellow guests felt exactly the same way. The TV in my room was not viewable and all the channels were just snow, I called reception and they said they would send someone - well by the time I checked out 2 days later no one had bothered to attend to the issue. I phoned reception about the WIFI which was not working and all this person told me was that the rooms have wifi - well they may have had wifi but the wifi was not working. I ordered room service, only to be brought a tray of food without any knives or forks. On the Saturday and Sunday after the cleaning - i was left without towels until around 5 pm. The basin in my room was blocked.. I am still waiting for someone to attend to that... I will never ever put my foot in that "resort" again - what a rip off

Date:

Company: Three Cities Resorts

Country: South Africa   City: Misty Hills

Category: Health & Medicine

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