AfricaComplaints.com » Electronics and household app. » Complaint / review: Camera Gear - A nightmare Christmas | #292696

Camera Gear
A nightmare Christmas

I contacted Desmond of Camera Gear on 16/12/2013 to purchase a camera on Gumtree. I paid Desmond R7000 and was said that my package will be delivered before 12h00 the following day. I only receive the tracking nr (1387272101) the following day. He did not have the camera in stock and had to deliver directly from the supplier in the UK. The package was promised to be at my house the following day, 18/12/2013, couriered by Fairlane delivery services. David, whom I contacted from Fairlane delivery serves, send me a message to my cellphone that I should check my email regarding my packages. He stated on the email Charges to be paid: Custom Handling Charges: R880; Custom Tax: R920; Custom Clearance: R1, 550; Total Amount: R3, 350. I contacted Desmond and he said they will refund me I just need to pay the costs to get my package delivered. I paid the costs and received yet another email from David stating that I should another r3350 due to my 2 packages on my name. I contacted Desmond yet again. He said that his head office made a mistake and instead of one camera, send 2 cameras. He assured

Date:

Company: Camera Gear

Country: South Africa   City: Kimberly

Category: Electronics and household app.

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