The only and only time I gave a telesales call person a chance, does it come to bite me in the bum. New Tech International called, offering ink cartridges and promising a million things. I decide to buy their product. The product is faulty. I call to return them. They argue with me and then still ...
I delivered a Notebook for a screen replacement on 18th December 2012, I have paid for the quoted repair but up to today the only report back is the notebook has been allocated to a technician and that their is no spare available yet. I have spoken to Robert and Jacques over several days and they ...
Why is whale cottage categorised as " Customer who responds" when in fact they have never bothered to reply to a single complaint in the last two years? I aked this question last year as well and nothing was done about it then eithe ...
We had purchased a Lexmark Prevail 705 in 2010 and registered the product for the 5 year warranty. At the end of last year, a hinge came loose, and we were experiencing problems with the document feeder as well. I contacted Lexmark last week. I am now sitting with a brand new printer after just 5 ...
Bought an Acer external hardrive form Makro. Copied everything across then it said we had to format the drive before it would work, so ended up losing a lot of media. External hard drives should not need to be formatted. Then, a few days later it just stopped working -= nothing. Unable to retrieve ...
Early last year I purchased a 3 year contract anti virus which I paid about R1200 once off. Suddenly in December the 9th 2012 they deducted R690 from my account of which I never authourized from my credit card. I then called them to try and get a refund, they asked for my card details which I never ...