I have no way of responding on hello peter to Mtn's response to my original complaint so I'm writing a new one.
Nomonde of MTN phoned me very nicely and said I MUST get an affidavit and certified copy of my ID. Having the unique ITC number means diddly squat. SO I rush off to the police station to do all this, scan it and email it to the address she gave me, which I confirmed twice with her on the phone. Low and behold it gets returned to me twice. I phone the number she provided...low and behold it either rings or is engaged...I have tried it 8x this morning to no avail. So still my request to have my cell unbarred is not being attended to. It time I wrote this whole story on Face Book...tired of the incompetence.