AfricaComplaints.com » Cars & Transport » Complaint / review: Sasol - Ad attiude | #66145

Sasol
Ad attiude

On Saturday 16th March my fiance stopped to fill up at sasol garage in Pretoria cnr visagie &potgiter . the petrol attendant (Regan) was busy cleaning the windscreen when my fiance noticed fuel running out of the filer hole.apparently the pumps don't have automatic stop. obviously it became a little problem when we had to pay cause we cant pay for fuel that's not in the car.we asked for a manager to resolve this which he was not available and he was called and said he'll be there 40min whereas we've already been waiting for 30min. he claims there's no way more than 3litres of fuel could spillled on the floor. Firstly he was not there to witness and how does he calculate that and make that conclusion? We agreed to pay R600 as the was a little petrol left in the tank when we came to fill and normally our car is filled with R700 worth of fuel since the hike. we left our to numbers to contact if he was not satisfied with the amount we paid and for him to explain to us how does he make his calculation of litres. He contacted us and he was shouting and he was very rude.

Date:

Company: Sasol

Country: South Africa   City: Pretoria

Category: Cars & Transport

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