AfricaComplaints.com » Cars & Transport » Complaint / review: Trade & Excelsior Panelbeaters - Has had my Car over 2 months with no end in sight | #26893

Trade & Excelsior Panelbeaters
Has had my Car over 2 months with no end in sight

Trade Panel Beaters an approved Outsurance repair centre has had my car for hail damage from the 26/11/2012 to date. After telling me my car will be ready on the 17/12/2012 before they close on the 20/12/2012.They neglected to tell me they wont be finishing my car before they closed and i had to make an effort to find out what was happening with my car?

They re-opened on the 7/01/13 to be told my car was still only having the dents removed and parts still on order? I was then given the date of the 15/01/2013 for my car to be completed. When asking when i could come pick my car up they told me they ordered the wrong spares. This is where they did help an provided a Courtesy Car. I phoned yesterday the 29/01/2013 and was told the parts have arrived and my car would be ready tomorrow.

Today they phoned me and said they cracked the wind screen and have sent it to an Auto glass repair centre i had enough and went to look at my car and was shocked at it state, they painted over stone chips on the bonnet, scratched paint off where they installed tail lights, parts where still missing and parts that where not even damaged where missing and i was supposed to pick this car up today?

Date:

Company: Trade & Excelsior Panelbeaters

Country: South Africa   City: Edenvale

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google