AfricaComplaints.com » Cars & Transport » Complaint / review: Kessel Motors The Garage - CAR DAMAGED AFTER SERVICE!!! | #261273

Kessel Motors The Garage
CAR DAMAGED AFTER SERVICE!!!

I serviced my car by Kessel Motors through the Groupon voucher. Prior the service, my car worked perfectly, nothing working at all. I was a bit weary using a Groupon voucher for a car service. When I collected my car that late afternoon, I couldn't drive more than 75km without the car shaking profusely. I was so scared, as I am a girl alone on the highway, its dark outside and I know nothing about cars! I eventually arrived home in one piece, but called a mechanic to assist me the next day. On his inspection he found that half of the things Kessel Motors quoted me for wasn't even necessary to replace and the car was misfiring because they didn't clean the engine properly. Ever since then, my car has been making funny noises and didn't drive properly. Last week my car got stuck in 5th gear and had to tow it home. On closer inspection from the mechanic, he found the gearbox was replaced! I couldn't believe my ear! Also the mounting of the engine was not done properly. This morning, my car was misfiring like crazy. I am very upset as to how this inconvenienced me for the last few months and now I want to see if they are going to do something about this matter. I AM NOT A HAPPY CUSTOMER

Date:

Company: Kessel Motors The Garage

Country: South Africa   City: Cape Town

Category: Cars & Transport

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