AfricaComplaints.com » Cars & Transport » Complaint / review: Jonway Motorcycles - Jonway Motorbikes exhausts fall off often | #227488

Jonway Motorcycles
Jonway Motorbikes exhausts fall off often

I purchased a Jonway Activa on 18.5.2013 from Bike Africa in Pinetown
I requested that they take the bike back and give me my money back after, in first 2 months of having the brand new bike, the exhaust was repaired 4 times [and twice fell off entirely], fuel gauge broke, breaks gave problems, light stopped working, body-work came loose, carrier came loose.
Jonway refused to give us all our money back, which by law [Consumer Protection Act] they had to do. They treated us terribly and seem to care nothing for their reputation. They eventually offered a trade for another bike, which we did not want after seeing what bad quality and service Jonway provides. When we refused this they offered to only give part of our money back because we had used the bike! Basically all they did was do a trade-in, not meet their legal obligations to give us our money back or compensate us in any way for the horrendous experience that we had. It must be noted that it seems that Jonway exhausts fall off so often that they have already designed a special "support" to attach for "when the bikes come back".

Date:

Company: Jonway Motorcycles

Country: South Africa   City: Pinetown

Category: Cars & Transport

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