AfricaComplaints.com » Cars & Transport » Complaint / review: Race Preparations - Terrible service and bad attitude from Louis | #163081

Race Preparations
Terrible service and bad attitude from Louis

I phoned on Friday to confirm my bike is ready for collection and Louis confirmed the bike is done and ready for collection. I asked him how long it would take to replace the battery and he said an hour he will do it now. I told him to proceed, I will collect the bike Saturday.

I got there this morning (Saturday) and asked for my bike, the one guy said it is not ready yet and I asked to speak to Louis. When I saw my bike in the workshop it was not even put together and the battery was not replaced as we agreed the previous day. Louis came in and had a attitude telling me "is it to much to ask for an hour right now!! ". Yes it was too much to ask! The bike was there for 2 weeks and the bike was not ready for collection at all. If Louis didn't have time to do the battery when I asked him if he could do it he shouldn't have said "yes it will only take me an hour and I will do it now, your bike will be ready for collection tomorrow"!! I had to wait an hour this morning for him to replace the battery. On top of everything he charged me R263 to FIT the battery which I had to wait for in shop while the agreement was it will be done and ready for collection the following day.

Date:

Company: Race Preparations

Country: South Africa   City: Hatfield

Category: Cars & Transport

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