AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Spur Steak Ranches - Bad service received at Misty Creek Spu | #119070

Spur Steak Ranches
Bad service received at Misty Creek Spu

I joined a Birth day Party at Spur this morning and was really disappointed with the bad service we received. My son was invited to a Party at the Misty Creek Spur in Witbank. There were about 25 children and about 20 adults.
We only had one waiter that served all of us. She wasn't friendly at all. Had a problem to split the bill as each of the Parents wanted to have breakfast and be able to pay their own account?
The children had to wait for their food for over an hour thereafter we had to ask for the ice cream at least 3 - 4 times that also took another hour.
The party started at 9H00 and we were only able to leave at 11H30 due to the bad service.
Nobody not even the Managers helped the waiter to serve the food or to clear the tables.
The worst of all is that I spoke to one of the Managers and complaint about the bad service he just looked at me and left. The bad service continued.
When we received our bills, they weren't correct.
We visit this Spur at least twice a week and never ever received such bad service.
It was a pity that the female manager that normally runs Misty Creek Spur was morning off, she would never tolerated such bad service.

Date:

Company: Spur Steak Ranches

Country: South Africa   City: Misty Creek Spur

Category: Cafes, Bars, Restaurants

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