AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Spur Steak Ranches - SPUR CANAL WALK - NEVER AGAIN! BAD SERVICE | #109907

Spur Steak Ranches
SPUR CANAL WALK - NEVER AGAIN! BAD SERVICE

SATURDAY PAST MY KIDS AND I ATTENDED THE "MOMMY AND ME WALK" AT CANAL WALK - CENTURY WITH FAMILY. I WAITED ABOUT 30MINUTES JUST FOR A WAITER TO BRING MENUES AND INTRODUCE HERSELF, IN THIS TIME A MANAGER WALKED BY AND ASKED IF WE HAVE BEEN HELPED I SAID NO BUT THEN HE JUST CARRIED WALK AWAY, ABOUT 20MINUTES AFTER THAT AFTER HAVING TO LOOK FOR A WAITER MYSELF, SHE EVENTUALLY CAME. THEN TOOK OUR ORDER AND SAID ITS BUSY AND THAT IT WILL TAKE A WHILE LONGER THAN USUAL, I DIDNT MIND WAITING BUT 30MINTUES - 45 MINUTES FOR 2X BREAKFAST SPECIALS WAS RIDICULOUS, ESPECIALLY SINCE PEOPLE THAT THE CAME AFTER US AN SAT AT THE OPPOSITE TABLE WAS SERVED WITH THEIR FOOD. ALSO BEFORE WE ACTUALLY WERE SEATED WE HAD TO WALK AROUND THE RESTAURANT LIKE FOOLS (WITH PRAMS IN THAT VERY NARROW PATHWAYS) FOLLOWING YOUR WAITER TO GET US A SEAT, HE KEPT PROVIDING ME 4 SEATER TABLES WHEN I TOLD HIM THAT WE ARE 6 ADULTS AND 5 KIDS. EVENTUALLY WE WENT TO SIT ON SEPARATE TABLES!!!

THIS YEAR MARKED THE 4TH ANNUAL "MOMMY AND ME WALK" SO THE EXCUSE ABOUT THE FOOD WILL TAKE LONGER BECAUSE OF THIS IS NONSENSE!! THEY SHOULD BE PREPARE THEMSELVES, ESPECIALLY SINCE THEY GIVE R50 VOUCHERS TO FAMILY CARD HOLDERS!!!

Date:

Company: Spur Steak Ranches

Country: South Africa   City: Cape Town

Category: Cafes, Bars, Restaurants

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