AfricaComplaints.com » Business & Finance » Complaint / review: Outsurance - Car Breakdown: Great service | #9965

Outsurance
Car Breakdown: Great service

When my car broke down last night I was far from happy. I knew that it had to be towed to a mechanic, but it was already after 8PM, so I was stranded. I took a deep breath, secured my car, called a lift, and left it in a parking bay over night.

This morning I called Help@OUT and Steven answered. He was friendly and knew exactly which questions to ask. When I told him that I was working and would therefore be unable to get to my car with the keys, he arranged for the towing company to come to me. What excellent service! Steven regularly called me to keep me up to date on the tow truck's movements and my car is now safely with a trusted mechanic.

I would like to commend Steven and Outsurance for the excellent service and for making this otherwise unpleasant situation more bearable. I will without a doubt recommend Outsurance to others.

Date:

Company: Outsurance

Country: South Africa   City: Cape Town

Category: Business & Finance

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